KB1509071142: Using licensing or configuration dashboard with 2 SCOM consoles open

KB1509071142: Using licensing or configuration dashboard with 2 SCOM consoles open

Issue:

If you have 2 SCOM Operations Manager consoles active at the same time on the same machine and you open the licensing / configuration dashboard to add or change a license or subscription it is possible that you will see incorrect information displayed on the dashboard.

Apply to:

All OpsLogix Management Packs with a licensing or configuration dashboard using an external SCOM SDK connection.

Cause:

The licensing and configuration dashboards uses the last opened SCOM management group that you selected using the SCOM operations Manager Console. If you open 2 SCOM consoles in succession the settings from the last opened console will be used in the licensing / configuration dashboard.

Solution:

  • Before using the licensing / configuration dashboards start up a new SCOM operations manager console.

Or

  • only use 1 SCOM operations manager console when using the licensing / configuration dashboards