During SCOM Day 2017 in Gothenburg, organized by Approved, one of the main topics was data-driven automation. Since machine learning and artificial intelligence are the emerging technologies of the future, there is a noticeable rising trend in IT. Many organizations are hesitant to wholly migrate into the cloud, especially when they have already heavily invested in their on-prem environments. The same goes for those who have their environment running on Microsoft System Center Operations Manager.

Vincent de Vries (@vindevries), Managing Director at OpsLogix talked about our journey as a company towards machine learning and AI. He discussed what machine learning is and how one of our latest software, EZalert, an AI solution for SCOM, can help organizations automate their 1st level of support. EZalert can be taught to automatically set your resolution states and attach actions to those resolution states.