General

Depending on the configuration of your BlackBerry environment, it is important to have your Run As profiles configured correctly.

 

Configuring the BlackBerry 5.0.x Database Run As Profile

There are five possible scenarios for which you can configure the BlackBerry Management Pack BlackBerry 5.0.x Database Run As Profile. The following article details three of the five scenarios which are:

1. Single BlackBerry server with the BlackBerry database installed locally on the BlackBerry server

2. Single BlackBerry server with Blackberry database installed on a separate server

3. Multiple BlackBerry servers which share a database on a separate server

Scenario 1: Single BlackBerry server with the BlackBerry database installed locally on the BlackBerry server

Depending on the configuration of Operations Manager usually you don’t need to specify a Run As account in the BlackBerry 5.0.x Database Run As Profile for this profile because the Operations Manager agent uses the local system account which has access to the local BlackBerry database. If your default Action Account runs under a low permissions Windows Domain account then you might need to create a separate Run As account and specify it in the BlackBerry 5.0.x Database Run As Profile. In order to do this, please follow the chapters: Creating a Run As account for the BlackBerry 5.0.x Database Run As Profile and Linking the Run As account to the BlackBerry 5.0.x Database Run As Profile by Class.

Scenario 2: Single BlackBerry server with Blackberry database installed on a separate server

If your default Action Account runs under a low permissions Windows Domain account then you might need to create a separate Run As account and specify it in the BlackBerry 5.0.x Database Run As Profile. In order to do this, please follow the chapters: Creating a Run As account for the BlackBerry 5.0.x Database Run As Profile and Linking the Run As account to the BlackBerry 5.0.x Database Run As Profile by Class.

Scenario 3: Multiple BlackBerry servers which share a database on a separate server

If your default Action Account runs under a low permissions Windows Domain account then you might need to create a separate Run As account and specify it in the BlackBerry 5.0.x Database Run As Profile. In order to do this, please follow the chapters: Creating a Run As account for the BlackBerry 5.0.x Database Run As Profile and Linking the Run As account to the BlackBerry 5.0.x Database Run As Profile by Class.

 

Creating a Run As account for the the BlackBerry 5.0.x Database Run As Profile

1. In the Administration section of the Operations Manager console Create a Windows Run As account for connecting to the BlackBerry database. The Windows Domain account used for this Run As account will need the following permissions:

a. Data Reader role on the BlackBerry (BESMgmt) database

b. Local administrator permissions on the BlackBerry Server(s)


2. Complete the steps in the Create Run As Account Wizard as shown in the screenshots:

a.) Click Next In the Introduction page of the Wizard.


b.) On the General Properties page select Windows for the Run As Account Type, and choose a logical name for the Display name of the Run As Account; for example: BlackBerry DataBase Run As Account. Optionally enter a Description for the Run As Account. Click Next.


c.) On the Credentials page enter the Windows domain account user name, password and domain. Click Next.


d.) On the Distribution Security page select the Less secure radio button if you want the account to be distributed to all servers Managed by Operations Manager. If you only want to distribute the Run As account to your BlackBerry servers select the More secure radio button. Click Create.


e.) Complete the Wizard by Clicking Close.

3. If you selected the Less secure radio button in the Create Run As Account Wizard, you can skip this step (step 3). If you selected the More secure radio button in the Create Run As Account Wizard, then you need to configure the BlackBerry servers to which you want to distribute the Run As account. You can configure the distribution by following these steps:


a.) In the Administration section of the Operations Manager console, select the Run As profile you just created (BlackBerry DataBase Run As Account in the example) and open its properties.


b.) On the Run As Account Properties page select the Distribution tab and click Add.


c.) On the Computer Search dialog box enter the name of the computer to which you wish to distribute the Run As account to. Click Search and select the appropriate computer(s) in the Available items list, then click Add. Repeat this steps for all computers to which you wish to distribute the Run As account. Click OK.


d.) Review the computers you added and click OK.

Linking the Run As account to the BlackBerry 5.0.x Database Run As Profile by Class

1. After creating the Run As Account you need to link it to the BlackBerry 5.0.x Database Run As Profile. In order to link the Run As account to the Run As profile, browse to the Administration view in the Operations Manager console.

2. If you use a single Run As account to connect to your BlackBerry database(s) please follow the steps below. If you have multiple BlackBerry databases in your environment and use different credentials to connect to these databases, please skip to step 6.

 


 

a.) In the Administration section select Profiles and open the properties of the BlackBerry 5.0.x Database Run As Profile.


b.) Click Next on the Introduction page of the Run As Profile Wizard.


c.) Click Next on the General Properties page.


d.) On the Add Run As accounts page click Add.

If you are using the BlackBerry Management Pack version 5.0.3.25 or higher please skip to i.) and follow the steps from there.


e.) On the Add a Run As Account dialog box select the Run As account you created in the previous steps. Select the A selected class, group, or object radio button, click Select and click Class from the dropdown menu.

 


f.) On the Class Search dialog type blackberry in the Filtered by: (optional) field and click Search. In the Available items list select BlackBerry 5.0.x servers and click OK. Click OK again to close the Add a Run As Account dialog.

 


g.) Repeat steps b.) through f.) for the following classed (as shown in the screenshot):

i.: BlackBerry Enterprise Server Resource

ii.: Database Connection

iii.: Handheld Devices

h.) Click Save and Close to complete the Run As Profile Wizard.

i.) Setting up the BlackBerry 5.0.x Database Run As Profile for BlackBerry Management Pack version 5.0.3.25 and higher

 

  • Navigate to the Administration section of the Operations Console
  • Select the Administration -> Run As Configuration -> Profiles Node
  • Select the Properties of the BlackBerry 5.0.x Database Run As Profile

     


     

  • Click Next on the Introduction Page
  • Click Next on the General Properties page
  • On the Add Run As accounts page click the Add button

     


     

  • In the Add Run As accounts dialog select the Run As database account you created for the BlackBerry management pack in the Run As account drop down box
  • Under This Run As Account will be used to manage the following objects select the radio button A selected class, group, or object
  • Click the Select button and click Group…

     


     

  • In the Group Search dialog type BlackBerry in the Filtered by field and click Search
  • Select the BlackBerry 5.0.x Run As Instances group and click OK.


    Click OK and then Save to complete the configuration.

    After you have completed the above steps, restart or refresh the Operations Console.