How-To
      Back to home
      1. Knowledge Base | OpsLogix
      2. Operations Manager
      3. How-To

      KB: Create a new resolution state in SCOM

      This article shows you how to create a new (custom) resolution state in SCOM

      In the SCOM console, navigate to the Administration section and then to Settings, now open the Alerts configuration.
      Create a resolution state in SCOM01


      In the alerts configuration dialog we can configure and add new resolution states for alerts in SCOM. To create a new resolution state click the New button. 
      Create a resolution state in SCOM02

      In the Add Alert Resolution State dialog enter a descriptive name for the resolution state you would like to add (the example uses SeviceNow 1) and select a unique ID (101 in this example). Click the OK button to exit the Add Alert Resolution State dialog, and click OK again to exit the Alerts settings.
      Create a resolution state in SCOM03