About the Webcast
IT Service Analytics is a free plug ´n play business intelligence and process support platform for Microsoft System Center. IT Service Analytics enables your IT organization(s) to make qualified decisions based on intelligent and accurate information gathered throughout your IT landscape.
By optimizing and combining data from System Center Operations Manager, Microsoft OMS and System Center Service Manager into one holistic data model you are able to put the IT service in focus. This allows you to extract, correlate and predict information about IT Service Management processes.
Download the presentation deck here IT Service Analytics.pdf.
About the speaker
Jonas Lenntun is the founder of Approved Consulting AB and has a long experience with Microsoft products and IT monitoring. After working in this area for over 15 years, Jonas has developed a broad knowledge of the entire Microsoft product range, with a personal focus on ITIL and System Center.
His experience as CEO and former CIO with an understanding of IT challenges, combined with deep knowledge of Microsoft System Center, ITIL and Analytics is what led Jonas to acquire a unique IT business insight, allowing him to stand out and drive successful implementations within Microsoft System Center and ITIL.