Managed Services | Digital Operations

OpsLogix Digital Operations™ is Monitoring as a Service.

It provides an automated, self-repairing monitoring and automation platform, focused on your IT environment.

Why Monitoring as a Service?

Digital Operations streamlines the flow and minimizes unnecessary waste of essential resources for our customers by:

Adding new resources
Running updates
Adding new releases of Management Packs
Building new monitoring and automations.

In order to help our customers to improve and develop their IT infrastructure and digital services, we designed Digital Operations. This service will result in reduced workload, enabling your team to focus on supporting your business.

Is Digital Operations for you?

Digital Operations is an ideal service for any company with a Microsoft-centric IT landscape, that currently owns Microsoft licenses. We’ll help you optimize your organization’s IT services by providing a one-stop-shop for monitoring, as well as tools and licenses for our VMware, Oracle and Virtual Operator products.

Do it right from the start - save time and money

Optimized operating and development costs

Focus on your business and digital services

Learn from each other with our customer network

Follow up and improve your delivery continuously

Optimize your IT operations with automated actions 24/7

Virtual team of experts and developers

With OpsLogix as a partner, you get access to experienced specialists and developers for System Center and Azure.

Long experience of successful implementations

Get more done with fewer resources

Always up-to-date and quality ensured

Free up time for improvement

Continuous improvement and reviews

1-249 Monitored Devices

This includes monitoring for 1-249 managed devices, such as Windows, Unix/Linux, VMware Hosts, and Network Devices (Not ping).

1-3 SCOM Servers

This setup includes the management of 1-3 SCOM Management Servers, plus additional SQL Servers.
Optional dev and stage environments can be included if deemed necessary.

20 ESX CPU Sockets

Included in the package are licenses for monitoring your VMware environment. These licenses cover up to 20 ESXi CPU Sockets. Additional licenses can be added as well.

1 Oracle Instance

Included in the package are licenses for monitoring your Oracle instances. These licenses cover 1 instace. Additional licenses can be added as well.

25 Web Checks

We set up and maintain your web availability and web transaction monitoring. In this package, we manage in a total of 25 Web Checks.

10 IT-services

To support a service orientated perspective of your IT-delivery we make use of Distributed Applications in Operations Manager.

In this package, we model and maintain a total of 10 Distributed Applications

250-499 Monitored Devices

This includes monitoring for 250-500 managed devices, such as Windows, Unix/Linux, VMware Hosts, and Network Devices (Not ping).

3-5 SCOM Servers

This setup includes the management of 3-5 SCOM Management Servers, plus additional SQL Servers.
Optional dev and stage environments can be included if deemed necessary.

50 ESX CPU Sockets

Included in the package are licenses for monitoring your VMware environment. These licenses cover up to 50 ESXi CPU Sockets. Additional licenses can be added as well.

3 Oracle Instances

Included in the package are licenses for monitoring your Oracle instances. These licenses cover 3 instances. Additional licenses can be added as well.

50 Web Checks

We set up and maintain your web availability and web transaction monitoring. In this package, we manage in a total of 50 Web Checks.

20 IT-services

To support a service orientated perspective of your IT-delivery we make use of Distributed Applications in Operations Manager.

In this package, we model and maintain a total of 20 Distributed Applications

500-999 Monitored Devices

This includes monitoring for 500-999 managed devices, such as Windows, Unix/Linux, VMware Hosts, and Network Devices (Not ping).

5-8 SCOM Servers

This setup includes the management of 5-8 SCOM Management Servers, plus additional SQL Servers.
Optional dev and stage environments can be included if deemed necessary.

100 ESX CPU Sockets

Included in the package are licenses for monitoring your VMware environment. These licenses cover up to 100 ESXi CPU Sockets. Additional licenses can be added as well.

5 Oracle Instance

Included in the package are licenses for monitoring your Oracle instances. These licenses cover 5 instances. Additional licenses can be added as well.

100 Web Checks

We set up and maintain your web availability and web transaction monitoring. In this package, we manage in a total of 100 Web Checks.

40 IT-services

To support a service orientated perspective of your IT-delivery we make use of Distributed Applications in Operations Manager.

In this package, we model and maintain a total of 40 Distributed Applications

> 1000 Monitored Devices

This includes monitoring for an agreed number of managed devices, such as Windows, Unix/Linux, VMware Hosts, and Network Devices (Not ping).

XX SCOM Servers

This setup includes the management of an agreed number of SCOM Management Servers, plus additional SQL Servers.
Optional dev and stage environments can be included if deemed necessary.

XX ESX CPU Sockets

Included in the package are licenses for monitoring your VMware environment. These licenses cover an agreed number of ESXi CPU Sockets.

XX Oracle Instance

Included in the package are licenses for monitoring your Oracle instances. These licenses cover an agreed number of instances.

XX Web Controls

We set up and maintain your web availability and web transaction monitoring. In this package, we manage in an agreed number of Web Checks.

XX IT-services

To support a service orientated perspective of your IT-delivery we make use of Distributed Applications in Operations Manager.

In this package, we model and maintain an agreed number of Distributed Applications

Digital Operations is a modernized monitoring service delivery designed to collectively work on improvement and development instead of each organization having to reinvent the wheels. Why spend time and resources on going over new updates, new releases of management packs, building new monitoring and automation individually when we can streamline the flow and help you minimize unnecessary waste of your valuable resources. All of this is what we refer to as the Digital Operations Framework™.

You also get additional licenses for monitoring important parts of your infrastructure such as VMware, Oracle, Capacity Planning and a Virtual Operator.

Digital Operations Framework™ is a combined toolset of people, processes, and technology. We have combined world-leading expertise and years of experience in monitoring and automation, utilizing Microsoft System Center and Azure.

Best-practices implementation and configuration
Documented and quality ensured
Operational processes and routines
Training and education
Managed Support Staff.
Ongoing upgrades and updates
Additional software licenses.
Virtual Operator for instant dispatching of alerts
Integration with ServiceNow Incidents, Tasks and CMDB
Extensive library for monitoring and automation
Predictive analytics and capacity planning

Proven and trusted software developer and Microsoft partner who’s focus is to build long term relationships with our customers
Over 100 years of combined experience, always strives to achieve higher software efficiency and effectiveness, meaning minimizing overall resource footprint drain, better stability and transparent consistent cost analysis
No nonsense approach - "We take what works at our other customers and implement it"
Dedicated to our customers by delivering continuous support improving systems expertise, products and services
Forward thinking - adopting modern technology to solve traditional problems

Do we still need someone responsible for monitoring ourselves ?

Yes, we always recommend having a person responsible for our service. The person responsible will be the spider in the organization that, together with us, find ways to improve, and can reach out to people in the organization and controls the work internally.

Do we still own everything?

Yes, you own everything but the Opslogix MP licenses and library for monitoring with our own built MP, which you get access to while being a subscribing customer.

What Microsoft licenses do we need to have?

You need to make sure you are covered with the System Center licenses from Microsoft. Either a Datacenter or a Standard license for the devices that are going to be monitored.

https://www.microsoft.com/en-us/cloud-platform/system-center-pricing

Is our Dev/Stage environment included in the managed devices?

Yes, where we both agree there is a need for a dev/stage/test environment we will make sure it's in place, included in the price.

What is included in the Digital Operations Library for monitoring?

The Digital Operations Framework contains a library of many Management Packs, tools and much more. For more information, please contact us.

What is 10 IT Services?

To support a service orientated perspective of your IT-delivery we make use of Distributed Applications in Operations Manager.

When we refer to IT-Services, that is the number of Distributed Applications we need to create and maintain to reflect your IT services.

What is counted as a monitored device?

We count the number of managed devices in SCOM, such as Windows, Unix/Linux, VMware Hosts, and Network Devices (Not ping).

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OpsLogix Digital Operations

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OpsLogix Digital Operations™ is Monitoring as a Service.

Why Monitoring as a Service?

Is Digital Operations for you?

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