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Help & Support

In order to keep our free products free, phone and email support are limited to paying customers. If you want help with a free download, help is still available in our knowledge base.

If you're a paying customer, you have access to the support options below.

How can we help?

Knowledge Base

Before opening a support ticket, the answer might already be available. Please visit our knowledge base for more information

Customer Area

At our customer download portal you can find all the software and licenses for your subscription.

Open a Support Ticket

Use this online form to submit a software support ticket if you have an active support agreement.

Technical Consulting

If you want help from our technical department we offer world-class consultancy services.

Sales Support

Our sales support team are always ready to answer any question you might have.