Ensure the availability of critical services with the Opslogix Core Windows Service Management Pack
by Jonas Lenntun, on Jul 8, 2025 2:29:19 PM

In a typical SCOM environment, a lot of the Management Packs are designed to monitor services tied to a specific technology, such as SQL Server, IIS, or the Windows operating system itself. But what about services that don’t belong to any particular application but are essential across all servers?
The Opslogix Core Windows Service Management Pack addresses this by allowing you to explicitly define and monitor key services across your environment, regardless of classification, startup type, or role.
Features and benefits
1. Targeting services that matter
Many Microsoft and third-party Management Packs often exclude generic or cross-environment services, which leaves gaps in your monitoring.
The Opslogix Core Windows Service Management Pack is designed to be used alongside the Opslogix Autonomous Windows Service Management Pack. Where the Autonomous MP discovers most unmanaged services automatically, the Core MP focuses on explicitly defined services that should always be monitored across all servers.
For example: if your organization uses a standard anti-virus agent on every server, you can configure the Core MP to monitor its service explicitly, even on systems that might otherwise be ignored due to classification or startup type. That way, you ensure anti-virus protection is active everywhere.
2. Override-based configuration for full control
By default, this Management Pack does not target services. Instead, it is fully driven by overrides. You define exactly which services should be included in monitoring, giving you granular control over what’s monitored and where.
This approach minimizes noise and ensures that only the most business-critical services are tracked with high precision.
3. Smart alerting with delay logic
The Opslogix Core Windows Service Management Pack is designed to avoid false alerts from transient issues. The service state is polled once per minute, and an alert is only generated if the service is found to be stopped for three consecutive checks.
This delay mechanism ensures that alerts are meaningful and reduces unnecessary escalations.
4. Optional recovery actions
The Management Pack includes a recovery task that can automatically restart a failed service. This task is disabled by default, allowing administrators to decide if and when it should be used.
Enabling recovery for specific services can be a useful fallback to reduce downtime on non-interactive systems.
5. Designed for universality
This Management Pack is not restricted by startup type or service classification.
It’s ideally suited for:
- Anti-virus and endpoint protection agents
- Back-up agents
- Monitoring connectors
- Other custom services required on all servers
Whatever the scenario, the Core Windows Service Management Pack ensures that these key services stay monitored and recoverable.
Summary
The Opslogix Core Windows Service Management Pack gives SCOM administrators a smooth way to monitor essential services that must run across all systems.
Used together with the Opslogix Autonomous Windows Service Management Pack, it ensures complete and consistent visibility of both discovered and explicitly defined services, keeping your environment secure and under control.
Are you interested in learning more? The Opslogix Core Windows Service Management Pack is a part of our Digital Operations Framework, which is included in our Monitoring as a Service.